Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: Patient Access
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- request a repeat prescription through your local pharmacy order and collect service
- bring the white tear off slip that is attached to your prescription to the surgery, please make sure the items you need are duly marked
- post the white tear off slip that is attached to your prescription to the surgery, please make sure the items you need are duly marked
We do not take repeat prescription requests over the phone or email.
Collecting your prescription
You can usually collect your prescription 5 working days after you have ordered it.
All patients are asked to nominate a local pharmacy for delivery of prescriptions from the GP electronically.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at any pharmacy that accepts repeat prescriptions
Prescribing policy
We do not issue medicines which are of limited value, are available over the counter or required for non-clinical use. Paracetamol, Ibuprofen, Sudafed, Cough Linctus and dry skin creams are all available without a prescription.
Medications issued for mental health purposes are reviewed regularly and the input from Secondary care is necessary for long term use and review.
If you require a repeat prescription which has been authorised, you do not need to see the doctor. If you have been asked to have a blood test or medication review prior to your next repeat, please have it done to prevent delay in authorising your repeat medication.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Go to Medicines A to Z (nhs.uk)
Medication reviews
Patients on repeat medication will be asked to consult with a pharmacist, a doctor or practice nurse at least once a year to review these regular medications. The notification date should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Prescription charges
View the cost of prescriptions on the NHS website: NHS: Get Help With Prescription Costs.
You can also find out if you are entitled to free prescriptions at NHS: Who can get free prescriptions.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.