We are continually looking to turn patient feedback into real improvements in the services we provide. We use it to focus on the things that matter most to our patients, carers and their families.
Giving feedback
To provide feedback:
- fill out a feedback form
- take part in the Friends and Family Test
- leave a review on the NHS website
- phone us on 0121 456 3322
Complaints procedure
The practice has a complaints procedure in place. If you have a complaint or suggestion about the services please complete feedback form or ask a member of the staff in reception. Leaflets are available on the reception desk.